Privacy Policy

    Last Updated: 5/9/2026

    1. Introduction

    Welcome to MavenSync. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our platform, and tell you about your privacy rights and how the law protects you.

    2. The Data We Collect

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

    • Identity Data includes first name, last name, username or similar identifier.
    • Contact Data includes email address and telephone numbers.
    • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
    • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
    • Usage Data includes information about how you use our website, products and services.

    3. AI-Generated Content & Uploaded Files

    When you use our AI features, the text prompts and files you upload (such as your Brand DNA) are processed to generate the requested content. We do not use your proprietary business data or Brand DNA to train public AI models. Your uploaded files and generated content are stored securely within your account and are not shared with third parties without your explicit consent.

    4. Authentication & Security

    We use industry-standard authentication mechanisms (such as Supabase) to secure your account. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

    5. Cookies & Analytics

    We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    6. Third-Party Integrations

    Our service may contain links to other sites or integrate with third-party services (such as payment processors or AI providers). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

    7. Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at support@mavensync.com.